Clear terms for a professional institution.

Privacy policy

How information is handled

The Home Care Revenue Institute™ website and programs are operated by The Revenue Forge LLC. The Revenue Forge LLC may collect information voluntarily submitted through inquiries, enrollment, account creation, payments, course participation and credential activity. HCRI uses this information to provide requested services, administer certification, maintain credential records, prevent misuse and communicate relevant program information.

Information sharing

Personal information is not sold. HCRI may share the minimum information needed with service providers that support payments, course delivery, communications, credential verification and website operation.

Agency sponsor reporting

An agency purchasing the 5-Seat Package may receive enrollment, course progress, completion and credential-status reporting for its sponsored learners. Examination questions, responses, scores, attempt history and remediation details remain confidential.

Credential registry

Limited professional information for active credential holders may be displayed in the HCRI verification registry, including the credential holder’s name, active status, state qualifications and applicable Founding Cohort recognition.

Program terms

What enrollment includes

Individual Enrollment includes one learner, the National Core, one included primary-state qualification and the complete certification path. The Agency 5-Seat Package includes five individual learners, the National Core for each learner and one included shared-state qualification selected by the agency.

State qualifications

Michigan, Illinois, Florida, Virginia, Texas, Ohio and Pennsylvania are available when course access opens August 24. For a non-launch state expressly included in HCRI's current Founding Cohort outreach, HCRI will add the included state qualification to the customer's learning account within seven calendar days after receiving the completed state-selection form. The learner may begin the National Core on August 24 without waiting for that state qualification. If HCRI misses the seven-day commitment, the customer may select a launch state or request a full enrollment refund. States outside the seven launch states and HCRI's current Founding Cohort outreach require written availability confirmation before enrollment. HCRS is awarded only after the learner completes and passes both the National Core and one state qualification.

A founding agency may request one additional state for the same five original learners for $297, paid with the request. Accepted additional-state requests are delivered within 14 calendar days. If HCRI cannot accept the request, the $297 payment is refunded in full.

Individual credentials

HCRS is issued only to an individual who completes all education, applied work, examinations and attestation requirements. Purchase, attendance or agency sponsorship does not guarantee certification. Teams may learn together, but certification examinations must be completed individually.

Agency seat protection

If an agency-sponsored participant leaves the purchasing agency before completing HCRS or within 90 days after earning the credential, HCRI provides one replacement enrollment at no additional charge. The protection is limited to one replacement per 5-Seat Package, must be requested within 30 days of the departure and does not apply to failure, inactivity or inability to pass. The departing professional retains any credential already earned.

Founding Edition improvements

Founding Cohort learners receive launch-edition corrections and improvements at no additional cost and will not repeat completed lessons or passed examinations solely because the edition improves. Annual renewal, recertification and targeted updates required by material regulatory change remain governed by HCRI certification policy.