Privacy & Enrollment Terms
Clear terms for a professional institution.
Effective August 19, 2026. These terms explain how HCRI handles information and administers HCRS HCRS enrollment.
Privacy policy
How information is handled
The Home Care Revenue Institute™ website and programs are operated by The Revenue Forge LLC. The Revenue Forge LLC may collect information voluntarily submitted through inquiries, enrollment, account creation, payments, course participation and credential activity. HCRI uses this information to provide requested services, administer certification, maintain credential records, prevent misuse and communicate relevant program information.
Information sharing
Personal information is not sold. HCRI may share the minimum information needed with service providers that support payments, course delivery, communications, credential verification and website operation.
Sponsor reporting
An organization purchasing one or more HCRS learner seats may receive enrollment, course progress, completion and credential-status reporting for its sponsored learners. Examination questions, responses, scores, attempt history and remediation details remain confidential.
Credential registry
Limited professional information for active credential holders may be displayed in the HCRI verification registry, including the credential holder’s name, active status, state qualifications and applicable credential information.
Enrollment, payment and onboarding
Confirmation
HCRS™ enrollment and related purchases are offered by The Revenue Forge LLC through the Home Care Revenue Institute. Enrollment is confirmed after completed checkout and payment.
Access and onboarding
Each paid certification seat enrolls one professional. A one-seat purchaser enrolling themself will receive course access and onboarding instructions using the information provided at checkout. Purchasers of multiple seats will receive instructions for assigning the additional seats, learner email addresses and included state qualification for each learner.
Payment methods and payment plans
Enrollment is purchased through the HCRI checkout operated by The Revenue Forge LLC. Card payment is accepted. Payment-plan or third-party financing options may be available and will be displayed at checkout. Availability and eligibility are determined at checkout; displaying a payment option does not guarantee approval.
Seven-day money-back guarantee
A purchaser may request a full refund of the original HCRS enrollment purchase within seven calendar days after purchase, provided no learner covered by that purchase has progressed beyond Module 1 or attempted a certification assessment. The refund request must be submitted in writing to support@homecarerevenueinstitute.org within the seven-day period. Approved-refund access is ended when the refund is processed. The seven-day guarantee does not apply to separately purchased additional-state qualifications or other separately ordered services.
What enrollment includes
Each paid HCRS certification seat includes one learner, the complete National Core, one included primary-state qualification, required applied work, the certification examinations, weekly live HCRI training webinars and available recordings, and the opportunity to earn the HCRS credential upon successful completion.
State qualifications
Current state qualification paths include Michigan, Illinois, Florida, Virginia, Texas, Ohio, Pennsylvania, Oregon and Massachusetts. Availability may change as state requirements and HCRI delivery schedules change. Each seat includes one primary-state qualification.
A separately purchased additional-state qualification is $297 for the first learner. When additional sponsored learners from the same purchasing organization add the same additional state at the same time, each additional learner may be added at $149. Additional-state purchases remain subject to availability and current HCRI terms.
Individual credentials
HCRS is earned by and issued to the individual professional. An employer or other sponsor does not own the credential and does not become HCRS-certified by purchasing seats.
Employer-sponsored enrollment protection
An unused purchased seat may be assigned or reassigned by the purchasing organization. If a sponsored learner leaves before certification, the enrollment may be reassigned to a replacement learner under HCRI’s published administrative requirements. If a newly certified sponsored learner leaves the purchasing organization within 90 days after certification, the original purchasing organization may receive one qualifying replacement enrollment for that departing learner. Replacement protection is not permanent seat reuse and does not apply to learner failure, inactivity or inability to satisfy certification requirements.
Course updates
HCRI may correct or improve course examples, resources, formatting and delivery while preserving the published competency and certification standard. Learners are not required to repeat completed lessons or passed examinations solely because HCRI makes a non-material course improvement.
Certification term and renewal
The active HCRS credential term is one year. Renewal requires current update education, the applicable scenario-based recertification assessment and a renewed attestation under current HCRI policy.
Website and intellectual-property terms
Use of Institute materials
All website content, course materials, examinations, graphics, credential assets and other original materials are © 2026 The Revenue Forge LLC unless otherwise stated. All rights reserved. Enrollment does not grant permission to reproduce, distribute, resell, publish or create derivative training or examination materials.
Trademarks
Home Care Revenue Institute™, HCRI™, Home Care Revenue Specialist™ and HCRS™ are trademarks of The Revenue Forge LLC. The ™ symbol identifies claimed trademark rights and does not represent federal registration.
External authority controls
HCRI is an independent education, certification and professional-standards organization, not a regulator. Institute education does not replace controlling law or regulation, official Medicaid guidance, payer contracts, technical requirements, legal advice or agency-specific compliance review.
Operating entity
This website, HCRI programs and HCRS certification services are operated and offered by The Revenue Forge LLC.
Questions
Questions about enrollment, privacy or these terms may be sent to support@homecarerevenueinstitute.org.