What is HCRS?
HCRS™ stands for Home Care Revenue Specialist — Certified. It is a private professional credential issued by HCRI for Medicaid-funded HCBS/LTSS revenue operations.
What does an agency seat include?
Every agency-sponsored learner receives the National Core, one state qualification, applied work, practicum, examinations and the opportunity to earn an individual HCRS credential. The agency receives sponsor progress reporting and the published Agency Replacement Protection.
Can an agency buy only one or two seats?
Yes. Agencies may sponsor 1–5 learners online under the published agency pricing model. Two seats—primary + backup—is the most common starting logic. For 6+ learners, contact HCRI for agency pricing.
Does the agency own the credential?
No. HCRS is earned by and issued to the individual professional. Agency sponsorship does not turn the organization itself into an HCRS-certified entity.
What happens if a sponsored learner leaves?
Unused seats can be reassigned. A learner who leaves before certification can be replaced under the enrollment terms. An agency purchase also includes one qualifying replacement enrollment when a newly certified sponsored learner leaves within the 90-day protection period.
How do the exams work?
The national examination has four 25-question sections and the state examination has 25 questions. Candidates must answer at least 22 of 25 correctly on every section. Up to three attempts are available per failed section before assigned remediation.
How long does the credential last?
The active HCRS credential term is one year. Renewal requires current update education, a shorter scenario-based recertification examination and a renewed attestation.
Is there a money-back guarantee?
Yes. A seven-day money-back guarantee applies under the published enrollment terms and progression limits. Review the complete Enrollment Terms before purchase.
Can I see the course before purchasing?
Yes. The HCRS Proof Gallery shows a representative complete lesson sequence including the teaching slide, lesson body, applied exercise, knowledge check and operator job aid.